Housekeeping Supervisor

3 days ago


Auburn Hills, Michigan, United States Hampton Inn - Auburn Hills North Full time
Job Summary:

We are seeking a skilled Housekeeping Inspector to join our team at Hampton Inn - Auburn Hills North. The successful candidate will be responsible for supervising Room Attendants, conducting inspections, and addressing guest complaints. If you have a passion for delivering exceptional customer service and maintaining high standards of cleanliness, we encourage you to apply.

Key Responsibilities:

  • Supervise Room Attendants and provide guidance on housekeeping duties.
  • Inspect guest rooms, bathrooms, corridors, and lobbies to identify areas for improvement.
  • Assign work to Room Attendants and ensure tasks are completed efficiently.
  • Address guest complaints and concerns regarding housekeeping services or equipment.
  • Write requisitions for room supplies and furniture renovation or replacement.
  • Examine carpets, drapes, and furniture for stains, damage, or wear.
  • Count linens and supplies and aid in budget control.
  • Record inspection results and notify cleaning personnel of inadequacies.
  • Communicate with other hotel departments regarding problems that require their attention.
  • Ensure key control policies and procedures are followed.
  • Provide exceptional customer service and greet guests warmly.

Requirements:

  • Familiarity with material safety data sheets and regulations related to chemical usage.
  • The ability to lift, carry, or pull heavy objects.
  • Basic understanding of simple instructions and procedures.
  • Ability to perform routine work or repeat tasks efficiently.
  • Leadership skills and ability to plan the work of others.

Salary Range: $50,000 - $60,000 per year, depending on experience.



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