Housekeeping Supervisor
3 days ago
We are seeking a skilled Housekeeping Inspector to join our team at Hampton Inn - Auburn Hills North. The successful candidate will be responsible for supervising Room Attendants, conducting inspections, and addressing guest complaints. If you have a passion for delivering exceptional customer service and maintaining high standards of cleanliness, we encourage you to apply.
Key Responsibilities:
- Supervise Room Attendants and provide guidance on housekeeping duties.
- Inspect guest rooms, bathrooms, corridors, and lobbies to identify areas for improvement.
- Assign work to Room Attendants and ensure tasks are completed efficiently.
- Address guest complaints and concerns regarding housekeeping services or equipment.
- Write requisitions for room supplies and furniture renovation or replacement.
- Examine carpets, drapes, and furniture for stains, damage, or wear.
- Count linens and supplies and aid in budget control.
- Record inspection results and notify cleaning personnel of inadequacies.
- Communicate with other hotel departments regarding problems that require their attention.
- Ensure key control policies and procedures are followed.
- Provide exceptional customer service and greet guests warmly.
Requirements:
- Familiarity with material safety data sheets and regulations related to chemical usage.
- The ability to lift, carry, or pull heavy objects.
- Basic understanding of simple instructions and procedures.
- Ability to perform routine work or repeat tasks efficiently.
- Leadership skills and ability to plan the work of others.
Salary Range: $50,000 - $60,000 per year, depending on experience.
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