Customer Experience Coordinator

3 days ago


Norwalk, Connecticut, United States T.J. Maxx Full time
Customer Experience Coordinator

At T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service.

Key Responsibilities:
  • Train and mentor associates on front-end principles to provide personalized customer experiences
  • Coach associates on promoting loyalty programs and ensuring tasks and daily activities are executed efficiently
  • Address customer concerns and issues promptly, providing solutions and resolving conflicts
What You'll Bring:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
Why Join Our Team:

As a Customer Experience Coordinator at T.J. Maxx, you'll have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills. We offer competitive compensation and benefits, as well as opportunities for advancement and professional growth.



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