Clinical Quality Manager
2 weeks ago
At Memorial Healthcare System, our mission is to enhance the health, wellness, and overall quality of life for those we serve.
Our steadfast dedication to our service vision distinguishes us and forms the cornerstone of The Memorial Experience.
In this role, you will oversee departmental operations and resources to ensure they align with the mission, values, and objectives of both the department and Memorial Healthcare System.
Your responsibilities will include ensuring that patient care services are provided in a way that balances quality with efficiency, cost management, and adherence to regulatory standards.
Additionally, you will assist in managing and evaluating departmental operations, which encompasses information technology, service level assessment, and complaint resolution, to meet performance and quality control goals.
Data collection and analysis will be part of your duties to identify quality trends or potential risks affecting patients and staff. You will collaborate with multidisciplinary teams and committees to enhance quality outcomes.
Moreover, you will contribute to the development and execution of Clinical Effectiveness objectives, plans, and standards that comply with clinical, administrative, regulatory, legal, and ethical requirements.
Key Responsibilities:
- Accountability
- Customer Service
- Effective Communication
- Healthcare Regulatory Compliance
- Coaching and Leadership
- Change Management
- People Management
- Patient and Family-Centered Care
- Adaptability to Change
- Behavioral Standards
Complexity of Work:
This position requires critical thinking, effective communication, sound judgment, and the ability to work independently.
Required Experience:
A minimum of two (2) years of experience in a healthcare setting as a Social Worker (MSW), Quality Management professional, or Case Manager (RN).
Licensure:
If you are a Registered Nurse, a valid Florida state license is required.
Educational Background:
Graduate of an accredited Registered/Professional Nursing program or a Bachelor's degree in a related field.
Work Environment Hazards:
Biological Hazards - Respiratory = 60%
Hazardous Chemicals = 60%
Computer Monitor = 80%
Domestic Animals = 60%
Memorial Healthcare System is an equal opportunity employer committed to workplace diversity. We are proud to recruit, hire, and promote qualified candidates without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any other factor prohibited by law.
We also offer Veteran's Preference to former military personnel, reservists, and military spouses. Indication of your status on your application is required to utilize this program.
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