Current jobs related to Patient Services Representative - Pittsburgh, Pennsylvania - UPMC
-
Patient Services Representative
1 month ago
Pittsburgh, Pennsylvania, United States UPMC Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at UPMC. As a key member of our healthcare team, you will play a vital role in ensuring a positive experience for our patients.Key ResponsibilitiesWelcome patients upon arrival and provide a warm and welcoming environmentAssist patients with...
-
Patient Services Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States UPMC Full timeJob SummaryWe are seeking a skilled Patient Services Representative to join our team at UPMC. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesWelcome patients and families to our healthcare facilities, ensuring a positive and...
-
Patient Service Representative
2 weeks ago
Pittsburgh, Pennsylvania, United States ZOLL LifeVest Full timeJob OverviewZOLL LifeVest is seeking a skilled Patient Service Representative to provide critical support to patients at risk for sudden cardiac arrest. As a key member of our team, you will play a vital role in ensuring patients receive the life-saving therapy they need.ResponsibilitiesTrain patients and caregivers on the use and care of LifeVestProgram...
-
Patient Service Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Sto-Rox Neighborhood Health Council Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at the Sto-Rox Neighborhood Health Council. As a key member of our Patient Services team, you will be responsible for providing exceptional customer service to our patients and their families, ensuring a smooth and efficient experience from initial...
-
Patient Service Representative
3 weeks ago
Pittsburgh, Pennsylvania, United States Sto-Rox Neighborhood Health Council Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at the Sto-Rox Neighborhood Health Council. As a key member of our Patient Services team, you will be responsible for providing exceptional customer service to our patients and their families, ensuring a smooth and efficient experience from initial...
-
Patient Service Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Sto-Rox Neighborhood Health Council Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at the Sto-Rox Neighborhood Health Council. As a key member of our Patient Services team, you will be responsible for providing exceptional customer service to our patients and their families, ensuring a smooth and efficient experience from initial...
-
Patient Service Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Forefront Dermatology Full timeOverviewWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.ResponsibilitiesPerform opening and closing clinic...
-
Patient Service Representative
2 weeks ago
Pittsburgh, Pennsylvania, United States US Derm Support Roles Full timeOverviewWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront. As a key member of our clinical support team, you will be responsible for ensuring a seamless patient experience from check-in to check-out.ResponsibilitiesPerform opening and closing clinic duties, including tidying the waiting area...
-
Patient Account Representative
3 weeks ago
Pittsburgh, Pennsylvania, United States Credit Management Company Full timeJob Title: Patient Account RepresentativeCredit Management Company is seeking a highly motivated and detail-oriented Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for communicating with patients via telephone to resolve account balances and provide exceptional customer service.Key...
-
Medical Customer Service Representative
2 weeks ago
Pittsburgh, Pennsylvania, United States Biolife Plasma Services Full timeAt BioLife Plasma Services, we are committed to providing exceptional customer service and ensuring the quality of our plasma collection process. As a Medical Customer Service Representative, you will play a critical role in this effort.**Job Summary**We are seeking a highly motivated and detail-oriented individual to join our team as a Medical Customer...
-
Patient Services Representative
2 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeJob Summary:University of Pittsburgh Medical Center is seeking a Patient Services Representative to join their team at UPMC Downtown - Executive Health. This is an exciting opportunity to grow your career in healthcare.Key Responsibilities:Welcome patients upon arrival and promote the usage of new and emerging consumer-friendly technologies.Educate patients...
-
Patient Service Representative
3 weeks ago
Pittsburgh, Pennsylvania, United States NovaCare Rehabilitation Full timeJob Title: Patient Service SpecialistJob Summary:We are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our...
-
Medical Customer Service Representative
6 days ago
Pittsburgh, Pennsylvania, United States Biolife Plasma Services Full time**Job Summary**Biolife Plasma Services is seeking a highly motivated and customer-focused Medical Customer Service Representative to join our team. As a Medical Customer Service Representative, you will play a critical role in ensuring the safety and satisfaction of our donors.**Key Responsibilities:**Answer phones and greet donors in a friendly and...
-
Patient Services Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States LasikPlus Full timeAbout LasikPlusWe are a leading provider of laser vision correction in the United States, and we are growing! Our second-generation family-owned business is seeking a Patient Services Professional to join our team at our Pittsburgh, PA vision center(s) in the Sewickley and McKnight Rd areas.Job SummaryWe are looking for a reliable and dependable individual...
-
Patient Services Coordinator
2 weeks ago
Pittsburgh, Pennsylvania, United States AppleOne Full timeJob OverviewWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team in a fast-paced claims environment. As a Patient Services Representative, you will be responsible for providing exceptional patient care and support in an in-office environment.Key Responsibilities:Patient Registration: Collect and verify...
-
Patient Services Representative
2 months ago
Pittsburgh, Pennsylvania, United States LasikPlus Full timeWe are a leading provider of laser vision correction in the United States, seeking a dedicated and reliable individual to join our team at LasikPlus. As a Patient Services Professional, you will have the opportunity to work alongside world-class Ophthalmologists and Optometrists in a dynamic and growing organization.Key Responsibilities:Provide exceptional...
-
Patient Services Representative
1 week ago
Pittsburgh, Pennsylvania, United States Quick Med Claims Full timeQuick Med Claims is a leading provider of emergency medical transportation billing and reimbursement services. We are seeking a highly skilled Patient Services Specialist I to join our team.The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer service. As a Patient...
-
Patient Account Representative
2 weeks ago
Pittsburgh, Pennsylvania, United States Credit Management Company Full timeJob SummaryCredit Management Company is seeking a highly motivated and detail-oriented Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for communicating with patients via telephone, managing multiple accounts, and resolving patient account balances.Key ResponsibilitiesCommunicate with patients via...
-
Patient Services Coordinator
2 weeks ago
Pittsburgh, Pennsylvania, United States AppleOne Full timeJob OverviewWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team in a fast-paced claims environment. As a Patient Services Representative, you will be responsible for providing exceptional patient care and support in an in-office environment.Key Responsibilities:Collect and verify patient information on the...
-
Medical Customer Service Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesAnswer phone calls and greet donors in a professional and friendly...
Patient Services Representative
2 months ago
UPMC is seeking a Patient Services Representative to support our local practices in Pittsburgh and surrounding areas. This is a Monday through Friday position, with a minimum of 10 hours per week and the option to work up to 40 hours.
Key Responsibilities- Assist patients with check-in and check-out processes, including various clerical and organizational tasks, to ensure patient satisfaction.
- Help patients navigate the healthcare system by providing clear and understandable instructions, and provide follow-up to unresolved patient questions or needs to ensure continuity of care.
- Assist with administrative duties in the office, including scanning of medical records and faxing.
- Guide patients through the use of self-arrival technology or check-in patients at the desk, depending on patient preference.
- Schedule or connect patients to resources to schedule for ancillary services at checkout.
- Understand the principles of service recovery and take appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
- Assist patients in education of financial responsibility and connect them to advocacy resources as needed.
- Obtain signature of patient or family member for consent to treatment and financial responsibility, following Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
- Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries.
- Promote MyUPMC patient portal and assist patients in registration when applicable.
- Collect copayments and any other applicable patient payments at the point of service.
- Provide a warm greeting for all patients.
- Register patients in Biometrics (fingerprint recognition) program and explain benefits.
- Confirm and/or update patient registration information at checkout.
- Appropriately distribute/triage phone calls to other areas and/or clinical providers.
- Schedule follow-up appointments within the practice at checkout.
- High school graduate or equivalent required.
- Experience with personal computer-based applications, other various office equipment, and proficient typing skills preferred.
- Two years of experience in a medical/billing/fiscal or customer service function preferred.
- Knowledge of medical terminology preferred.
- Prior experience with Medipac, Epic, or other health records systems preferred.
