Valet Operations Assistant

4 days ago


Burlington, Vermont, United States SP+ Full time
Job Overview

At SP+, we're driven by our promise to make every moment matter for a world on the go. As a Valet Operations Assistant, you'll play a key role in delivering exceptional guest experiences, fostering strong client relationships, and promoting a professional image.

Key Responsibilities:

  • Participate in initiatives to enhance client and guest satisfaction
  • Ensure timely and exceptional service by assisting guests, answering questions, and providing safe and professional vehicle handling
  • Create staffing schedules based on anticipated daily vehicle volume
  • Maintain compliance with standard operating procedures and ensure the safety and security of vehicles and keys
  • Process daily paperwork according to audit compliance standards
  • Quickly identify vehicle make and models and have a general knowledge of vehicle operations
  • Ensure drive lanes and crosswalks are clean and free of debris
  • Report accidents, safety hazards, or policy violations to the Facility Manager
  • Review damage claims and assist with hiring, training, and coaching a high-performing valet team

Requirements:

  • High school graduate with a minimum of six months of valet experience preferred
  • Valid state-issued driver's license with a current address and acceptable driving record
  • Excellent communication and guest service skills
  • Ability to adapt to changes in the work environment and deal with unexpected events

Benefits:

  • Competitive wages
  • Excellent benefit packages for eligible full-time employees
  • Opportunities for growth and development through SP+ University

Why Join SP+?

We're committed to making every moment matter for our guests, clients, and employees. If you're passionate about delivering exceptional service and promoting a positive work environment, we encourage you to apply for this exciting opportunity.



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