Administrative Support Specialist

1 week ago


Inver Grove Heights, Minnesota, United States Presbyterian Homes and Services Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Receptionist to join our team at Presbyterian Homes and Services. As an Administrative Receptionist, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and support.

Key Responsibilities
  • Provide excellent customer service and public relations to ensure quality care and services to all customers.
  • Answer and transfer incoming telephone calls in a courteous and professional manner, serving as an information resource.
  • Enter ancillary resident charges into the electronic resident billing system, run monthly statements, and mail statements to residents.
  • Receive payments, apply cash in the billing system, and prepare bank deposits.
  • Perform various administrative duties as assigned, including data entry, filing, and other tasks.
Requirements
  • High school graduate preferred.
  • Twelve months of work experience as a receptionist or other office clerical/administration is desired.
  • Bookkeeping/accounting experience is preferred.
  • Excellent interpersonal, communication, and organizational skills.
  • Experience with various office equipment, such as copy machines, multi-line phones, postage meters, fax machines, etc.
  • Demonstrated computer proficiency and experience in various programs, including Microsoft Outlook, Excel, Publisher, and Word.
  • Demonstrated compatibility with PHS's mission and operating philosophies.
  • Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.
About Presbyterian Homes and Services

Presbyterian Homes and Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options, and services for older adults. With over 7,500 team members serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa, and Wisconsin, and through Optage and other community services, PHS is a leader in the senior living industry.

As an employee of PHS, you will be part of a team that is dedicated to promoting independence, purposeful living, and overall well-being for older adults. We offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for professional growth and development.



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