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Customer Success Professional
2 months ago
At Encord, we're revolutionizing the AI landscape by addressing the critical challenge of data quality. Our mission is to empower organizations to unlock the full potential of AI applications. With a talented team of 53 and backing from top investors, we're poised for rapid growth and innovation.
The RoleWe're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Growth and Engineering teams, you'll work closely with customers to build world-class AI applications across various industries. Your expertise will be instrumental in shaping Encord's direction and managing our expanding customer base.
About You- You're an exceptional communicator with a proven track record of leading high-stakes meetings with CTOs, founders, and ML engineers.
- You're structured, organized, and adept at prioritizing tasks to drive results.
- You're ambitious and eager to grow within Encord, with a desire to become a leader in customer success, solutions engineering, or account management.
- You're an entrepreneur at heart, passionate about building a business and driving innovation.
- You're intelligent and able to navigate technical complexities while focusing on achieving outcomes.
- You've consistently excelled in challenging environments, whether in education, business, or sports.
- Competitive salary, commission, and equity in a hyper-growth business.
- A strong in-person culture with opportunities for growth and development.
- Generous PTO and public holidays.
Join Encord and be part of a dynamic team that's shaping the future of AI. With a clear mission and vision, we offer a unique opportunity to explore and build services for enterprise AI use cases across various industries.