Hotel Front Desk Manager

4 weeks ago


Renton, Washington, United States Residence Inn Seattle South Renton Full time
Front Desk Supervisor Job Summary

At Residence Inn Seattle South Renton, we're looking for a skilled Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be the first point of contact for our guests and will be responsible for ensuring their stay is comfortable and enjoyable.

Key Responsibilities:
  • Assist with training, coaching, and scheduling for the front office team.
  • Ensure all guests are served promptly and courteously during all shifts.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.

Requirements:
  • Previous customer service experience in a fast-paced, guest-facing environment is ideal.
  • Cash handling experience is also a plus.
  • Ability to stand for an entire shift and lift at least 25 pounds.

What We Offer:
  • Group insurance, including medical, dental, vision, and company-paid life insurance.
  • Voluntary benefits, including short-term disability, long-term disability, accident, life, critical illness, and Flexible Spending Account.
  • Life enrichment benefits, including hotel benefits, employee assistance program, leadership development program, and more.

Work Schedule:
  • Applicants must be available to work evenings, weekends, and holidays.

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