Oral Surgery Coordinator

6 hours ago


Waltham, Massachusetts, United States 42 NORTH DENTAL LLC Full time
Job Title: Oral Surgery Coordinator

The Oral Surgery Coordinator is a critical role for the Oral Surgery traveling teams. This position requires a strong ability to multitask, communicate effectively, and provide exceptional patient care.

Key Responsibilities:
  • Work with offices to manage insurance claims and provide accurate insurance benefits/coverage estimation to patients.
  • Support assigned OS teams by providing pre-visit preparation, day-of-service support, and scheduling support in person and remotely.
  • Verify pre-visit patient insurance and available benefits to assist with providing accurate treatment plans and patient out-of-pocket costs.
  • Conduct patient post-surgery calls to ensure patients are doing well and triage to OS when necessary.
  • Work with practice teams to build full productive schedules and ensure high-quality patient care and productivity.
  • Provide coordination with OS and schedule opportunities to build productive schedules in advance of live days.
  • Presents accurate treatment plans and ensures deposits and POS collections are being executed on.
  • Removes barriers to patient care and focuses on patient satisfaction and meeting goals.
Requirements:
  • Excellent customer service skills
  • Clear speaking and telephone voice
  • Positive attitude and energetic personality
  • Comfortable in a computerized environment
  • Ability to multitask
About 42 North Dental LLC:

42 North Dental LLC is a leading provider of dental services. We are committed to delivering exceptional patient care and building strong relationships with our patients and communities.



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