Support Specialist
2 days ago
We are seeking a highly skilled and detail-oriented Support Specialist to join our team at the State of California. As a Support Specialist, you will play a critical role in ensuring the smooth operation of our office by performing a variety of administrative tasks.
Key Responsibilities- Process and review contract documents, including scanning and entering data into our Contracts/Leases Database.
- Key claim information into the Claim Audits Tracking System (CATS) to receive claims and release claims from the system.
- Stamp and code each claim, sort claims for distribution to audit units, and deliver and pickup claims and other documents.
- Process cash transfer letters for submission to the State Accounting and Reporting Division (SARD) and review claim correction/return letters for mathematical, grammar, and spelling errors prior to mailing.
- Maintain daily and monthly statistical information and provide support services for all Bureau staff, including answering telephone inquiries pertaining to claims.
- Ability to type at a minimum speed as designated on the Class Specifications.
- Valid typing certificate confirming ability to meet the minimum typing speed.
- Strong organizational skills, with a strong commitment to quality customer service.
- Exceptional attendance and proven reliability.
- Ability to use tact and respectable judgment.
This position requires the ability to work in a fast-paced office environment and to adapt to changing priorities and deadlines. The ideal candidate will be highly organized, detail-oriented, and able to work effectively in a team environment.
BenefitsThe State of California offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a retirement plan and paid time off.
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