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IT Support Specialist

2 months ago

Sacramento, California, United States Department of Transportation Full time

Job Summary:

The Department of Transportation is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical support and assistance to our employees, ensuring that our technology infrastructure runs smoothly and efficiently.

Key Responsibilities:

  • Provide technical support and assistance to employees, including troubleshooting and resolving technical issues
  • Install, configure, and maintain computer systems, software, and hardware
  • Develop and implement technical solutions to improve the efficiency and effectiveness of our technology infrastructure
  • Collaborate with other teams to ensure seamless integration of technology systems
  • Provide training and support to employees on new technology systems and software

Requirements:

  • 2+ years of experience in IT support or a related field
  • Strong technical skills, including knowledge of computer systems, software, and hardware
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

Working Conditions:

This position is located in a office environment and requires frequent interaction with employees and other teams. The ideal candidate will be able to work independently and as part of a team, and will have excellent communication and problem-solving skills.