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IT Systems Support Specialist

2 months ago


Sacramento, California, United States Mindlance Full time

Job Title: IT Systems Support Specialist

**Job Summary:**

We are seeking a highly skilled IT Systems Support Specialist to join our team at Mindlance. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our IT systems.

**Key Responsibilities:**

* Provide technical support to clients via phone, email, and in-person
* Analyze and resolve customer problems in a timely and efficient manner
* Collaborate with internal teams to resolve technical issues
* Stay up-to-date with the latest technology trends and advancements
* Participate in on-call rotations to provide 24/7 support

**Requirements:**

* Possession of a valid California Driver's License
* Willingness to drive throughout Sacramento County
* Ability to communicate clearly and tactfully on the telephone and in person
* Ability to work independently and as part of a team
* Knowledge of Windows 11 Operating System
* Knowledge of M365
* Knowledge of MS Exchange to M365 Cloud Mail Migration
* Knowledge of computer imaging and software deployment technologies including Microsoft Endpoint Configuration Manager, MECM
* Knowledge of Tanium Security Platform
* Knowledge of Mobile Device Management

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**How to Apply:**

If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your application to Mindlance.