IT Support Specialist
2 weeks ago
Position: IT Support Specialist
Become a vital member of our IT consultancy team at Terrapin Technology Group, where you will address help desk inquiries, server management, and network support for various small enterprises.
About Terrapin Technology Group:
Join a collective of adept professionals at Terrapin, providing a diverse array of technical solutions. Enhance your skills alongside experienced technology specialists who have contributed to our success since our inception.
Essential Skills and Expectations:
- Excellent written and verbal communication abilities for effective client interaction.
- Capability to juggle multiple tasks and handle diverse projects and help desk requests proficiently.
- Meticulous attention to detail and time management skills for precise project documentation.
- Willingness to travel for client engagements as needed.
- Proficient in configuring devices within Windows network environments.
- Understanding of remote access technologies, including VPN and Citrix.
- Strong troubleshooting skills for Windows-based networks and associated hardware.
- Familiarity with cloud solutions such as Microsoft 365 and Dropbox.
- Experience in detecting and eliminating viruses and malware.
- Competence in server hardware and operating system management.
- Experience with virtualization technologies like Microsoft Hyper-V and VMWare.
Additional Beneficial Skills:
- Experience in IT roles within the legal sector.
- Knowledge of software and tools specific to the legal industry.
- Familiarity with VOIP telephony systems.
- Experience with MacOS and integrating Apple devices into Windows environments.
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