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New and Used Vehicle Sales Representative

2 months ago

Birmingham, Alabama, United States Serra Chevrolet Full time
Job Overview

The Automotive Sales Associate at Serra Chevrolet is a key member of our sales team, responsible for selling new and used vehicles to customers while providing exceptional customer service and maintaining strong product knowledge.

Key Responsibilities
  • Customer Interaction: Greet and assist customers in a professional and friendly manner, understanding and effectively communicating the features and benefits of all vehicles to potential customers.
  • Sales Process: Conduct test drives and walk customers through the sales process, including pricing negotiations and financing options.
  • Customer Satisfaction: Ensure customer satisfaction by providing exceptional customer service and addressing any concerns or questions.
  • Relationship Building: Develop and maintain relationships with customers to encourage repeat business and referrals.
  • Industry Knowledge: Stay up-to-date on current automotive trends and industry knowledge to provide accurate and reliable information to customers.
  • Post-Sale Follow-up: Follow up with customers after sales to ensure satisfaction and address any post-sale needs.
  • Team Collaboration: Collaborate with the sales team and other departments to meet overall dealership goals and objectives.
  • Compliance: Adhere to all dealership policies and procedures, as well as state and federal regulations.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Previous sales experience in the automotive industry preferred.
  • Skills: Strong communication and negotiation skills, ability to work in a fast-paced, team-oriented environment, and proficiency in using technology and computer systems.
  • Requirements: Valid driver's license and clean driving record, ability to pass a background check and drug test.
EEOC Statement

Serra Chevrolet is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other legally protected status.