Room Care Associate

1 week ago


Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

ROOM ATTENDANT POSITION

Job Category: HOUSEKEEPING

Job Overview:

Compensation: $500 Sign-On Bonus

About Colonial Williamsburg Company: This esteemed guest and conference facility merges the charm of American folk-art with modern comforts. Our establishment features numerous guest rooms that are designed for relaxation and convenience.

Key Responsibilities:

  • Maintain and prepare guest accommodations in accordance with established quality standards.
  • Change linens and make beds as instructed.
  • Perform thorough cleaning of floors and walls through sweeping, mopping, scrubbing, and vacuuming.
  • Ensure public areas around cleaning carts are kept tidy.
  • Polish and clean furniture and fixtures to maintain a pristine environment.
  • Clean windows, glass partitions, and mirrors using appropriate cleaning solutions.
  • Rearrange furniture as necessary and turn mattresses.
  • Restock supplies such as glasses, linens, writing materials, and bathroom essentials.
  • Collect and dispose of trash efficiently.
  • Deliver requested items to guest rooms, ensuring all amenities are provided.
  • Transport linens, towels, and cleaning supplies using carts or manually as required.
  • Adhere to safety and security protocols.
  • Report any significant repairs needed in guest rooms or furnishings, including damage or lost items.
  • Perform additional tasks as assigned.

Job Requirements:

  • Ability to interact with guests and colleagues with professionalism and courtesy.
  • Proficient in the use of cleaning equipment, including vacuum cleaners.
  • Ability to understand and follow both verbal and written instructions.
  • Willingness to comply with grooming and appearance standards.
  • Prior experience in hotel housekeeping is preferred.
  • Fluency in English is required.

Availability: Must be flexible to work various shifts, including days, nights, weekends, and holidays.

Physical Requirements:

  • Ability to perform extensive cleaning tasks.
  • Capability to lift and transport objects weighing up to 60 pounds.
  • Willingness to walk extensively in various weather conditions.
  • Ability to stand, lift, and bend for extended periods.

Standards: Maintain a positive and enthusiastic demeanor; greet guests and colleagues warmly; show respect and cooperation with all team members; adhere to scheduled work hours and appearance standards; perform assigned tasks accurately and timely.

Benefits:

  • Beautiful historic environment.
  • Competitive benefits for eligible employees, including health insurance, pension plan, vision plan, flexible spending accounts, paid time off, and a 401(k) plan with matched contributions.
  • Life insurance and long-term disability coverage.
  • Accidental death and dismemberment insurance.
  • Group travel accident insurance.

About Our Team: At Colonial Williamsburg, we embrace universal acceptance and promote diversity and inclusion in our workforce. We are proud to be an Equal Opportunity Employer, committed to providing a welcoming environment for all individuals.



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