Housekeeping Associate

6 days ago


Williamsburg, Virginia, United States Colonial Williamsburg Full time

Job Summary:

The Colonial Williamsburg Housekeeping Team is seeking a highly motivated and detail-oriented individual to join our team as a Room Attendant. As a Room Attendant, you will be responsible for ensuring that guest rooms are clean, comfortable, and meet the high standards of Colonial Williamsburg.

Key Responsibilities:

  • Clean and prepare guest rooms according to Colonial Williamsburg's quality standards;
  • Change bedding and make beds as directed;
  • Clean floors and walls by sweeping, mopping, scrubbing, and vacuuming;
  • Vacuum rooms and hallways, and keep public areas around carts clean;
  • Clean and polish furniture and fixtures;
  • Clean windows, glass partitions, and mirrors using appropriate cleaners;
  • Move and rearrange furniture as needed, turn mattresses;
  • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items;
  • Gather and empty trash;
  • Deliver items requested by guests to rooms, ensuring guests have all necessary amenities;
  • Carry linens, towels, toilet items, and cleaning supplies using wheeled carts or by hand as needed;
  • Follow safety and security procedures;
  • Notify supervisors of the need for any major repairs to rooms/furnishings, report damage, theft, or found articles;
  • Perform other duties as required.

Requirements:

  • Ability to deal with the public and coworkers with tact and courtesy;
  • Ability to use a vacuum cleaner and comprehend oral and written instructions;
  • Willingness and ability to adhere to applicable grooming and appearance standards;
  • Six months to one-year hotel housekeeping-related experience;
  • Must be proficient in English;
  • Must be available to work all shifts, including days, nights, weekends, and holidays;
  • Physical requirements include, but are not limited to, performing heavy cleaning, high and low dusting, transporting objects weighing up to 60 pounds, a great amount of walking in all types of weather, and lifting, standing, and bending up to 8+ hours daily.

Standards:

  • Maintain a positive, enthusiastic outlook;
  • Smile and greet guests, employees, managers, and supervisors;
  • Show respect for and cooperate at all times with those for whom and with whom you work;
  • Report to work as scheduled and on time;
  • Meet appearance standards;
  • Perform assigned tasks accurately and on time.


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