HVAC Department Head

6 days ago


Bozeman, Montana, United States Premier Systems Full time
Job Description

Premier Systems is a leading provider of heating, ventilation, and air conditioning services in Montana's major cities. We are seeking an experienced HVAC Service Manager to join our team.

Key Responsibilities
  • Manage the Service Department, ensuring efficient and effective delivery of services to customers.
  • Handle customer service interactions, reports, and repairs, providing exceptional customer service and developing long-term relationships.
  • Delegating and directing service tasks, monitoring progress, and managing service team members to meet sales and productivity goals.
  • Assist with or perform administrative tasks, such as managing invoices, processing new orders, and tracking inventory.
  • Resolve service problems and improve service methods to increase productivity and customer satisfaction.
  • Audit work and customer service to ensure high standards, efficiency, and productivity goals are met.
  • Maintain strong relationships with manufacturers, dealers, and sales representatives.
  • Create and build relationships with commercial businesses, selling maintenance agreements.
  • Develop and update service department policies as needed.
  • Coordinate and monitor service department training.
  • Onboard and train new employees.
  • Schedule and perform service team member reviews.
  • Stay up-to-date on industry regulations, restrictions, and laws, ensuring Premier Systems' adherence to these regulations.
Requirements
  • High school diploma or equivalent.
  • Valid MT Driver's License and clean driving record.
  • Universal EPA certification.
  • OSHA 30 certification.
  • Preferred 2 years of experience as an HVAC Service Technician.
  • Preferred 2 years of HVAC management experience or equivalent combination of education and experience.
  • Experience with HVAC wiring diagrams.
  • In-depth knowledge and understanding of HVAC and refrigeration systems.
  • Experience managing multiple schedules and projects.
  • Proficient in Microsoft Office and Google Suite.
  • Basic understanding of technical devices.
  • Strong decision-making abilities, verbal, and written communication skills.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Excellent leadership skills to enhance productivity and standards of work produced.
Benefits
  • Medical, dental, and vision insurance.
  • Company vehicle.
  • Employee discount.
  • Flexible schedule.
  • Fuel card.
  • Health savings account.
  • Job training.
  • Open door policy.
  • Paid holidays and PTO.
  • Referral program.
  • Uniforms.
Why Premier Systems?

Premier Systems is a company that values its employees and customers. We are committed to providing exceptional service and support to our customers, and we are looking for individuals who share our values and are passionate about delivering high-quality work.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced HVAC Service Manager looking for a new challenge, we encourage you to apply.



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