Luxury Retail Client Advisor

5 days ago


San Francisco, California, United States Neiman Marcus Full time
About Neiman Marcus Group

We are one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners. Our mission is to deliver exceptional products and intelligent services enabled by our investments in data and technology.

Your Role

As a Client Advisor, you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. You will service clients who come into our store and digitally using the latest technology for outreach and selling.

Key Responsibilities
  • Maintain a customer-centric mentality.
  • Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing.
  • Understand how to showcase product differently based on if a client is remote or in-person.
  • Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory.
  • Achieve personal sales, client conversion and wardrobing goals.
  • Strategize own business to increase individual productivity through wardrobing, successful outreach and technology usage.
  • Utilize digital tools and social media to connect with clients and guide intentional traffic.
  • Create a positive work environment through collaboration.
Requirements
  • Motivated with an ability to set and achieve sales goals.
  • Experienced with technology and has experience selling to clients using digital tools.
  • Styling, fashion, and fashion retail experience.
  • High School Diploma / equivalency required.
What We Offer

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

  • Disability Benefits
  • Paid Parental Leave, Paid Family Leave, and Adoption Support
  • Paid Time Off
  • Retirement Savings Plan (401K) and Life Insurance
  • Financial Solutions
  • NMG Associates Core Discount of 30%
  • Personal and Professional Development Opportunities

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