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2 months ago
Position Overview
The Client Advisor plays a crucial role in establishing and maintaining a welcoming shopping atmosphere for our esteemed clientele. This position is centered around delivering exceptional customer service and fostering customer loyalty.
Company Overview
CH Carolina Herrera stands as a beacon of luxury lifestyle, rooted in the legacy of Venezuelan designer Carolina Herrera. With a diverse range of offerings including accessories and collections for women, men, and children, the brand has swiftly expanded its presence globally, boasting over 400 locations across Europe, the Americas, the Middle East, and Asia.
As part of STL Sociedad Textil Lonia, we are a global entity with a workforce exceeding 2500 employees and a footprint in 43 countries. Our culture thrives on innovation, teamwork, and a shared passion for our brands. We seek individuals who are eager to contribute their talent and dedication within a dynamic and fast-paced international environment.
Benefits
- Comprehensive Health Insurance
- Vision and Dental Coverage
- 401(K) Retirement Plan
- Generous Paid Time-Off
- Flexible Spending Account (FSA)
- Life Insurance Options
- Commuter Benefits
- Employee Discounts
Key Responsibilities
- Meet and exceed individual sales targets and KPIs as set by management to contribute to overall store performance.
- Restock merchandise on the sales floor in accordance with company standards while adhering to visual merchandising guidelines.
- Assist in inventory management and merchandising tasks, ensuring the sales area is organized, clean, and well-stocked.
- Process customer transactions with accuracy and efficiency.
- Adhere to all sales-related policies and procedures.
- Handle merchandise unpacking, display, and security tagging as necessary.
- Deliver outstanding customer service in line with the company's customer experience protocols.
- Maintain and enhance the store's client book for effective follow-up and relationship management.
Qualifications
- At least 1 year of experience in luxury fashion retail.
- Proven ability to build and maintain client relationships.
- Results-driven with a strong motivation to learn and grow.
- Excellent communication skills.
- A genuine passion for fashion.
Desired Attributes
- Positive attitude and resilience.
- Adaptability and flexibility in a fast-paced environment.
- Integrity and professionalism.
- Ability to thrive under pressure.
- Fluency in Spanish is an advantage.
For more information about our company and offerings, please visit our corporate website. CH Carolina Herrera is an Equal Opportunity Employer, welcoming applicants from all backgrounds and experiences.
