Quick Service Restaurant Team Member

7 days ago


Redding, California, United States TravelCenters of America. Full time

About Us

TravelCenters of America is a leading provider of travel centers and services to professional truck drivers and motorists. With a network of locations across the country, we offer a convenient, one-stop shopping experience to our customers.

Job Summary

We are seeking a Customer Service Representative to join our team at one of our travel centers. As a Customer Service Representative, you will be responsible for providing friendly, accurate, and efficient service to our guests, ensuring that they have a positive experience at our travel center.

Key Responsibilities

  • Provide exceptional customer service to our guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a point-of-sale (POS) register to process transactions and manage cash and credit transactions.
  • Maintain a clean and organized work environment, adhering to health and safety standards.
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Basic computer skills and knowledge of POS systems.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.
  • Good communication and interpersonal skills.

Benefits

  • Competitive hourly rate.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Vacation and paid holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • Opportunity for growth and advancement.

Work Environment

Our travel centers are fast-paced and dynamic environments, with a focus on providing excellent customer service. As a Customer Service Representative, you will be working in a team environment, interacting with customers and colleagues on a regular basis.

Disclaimer

This job description is not a contract for employment, and either the incumbent or TravelCenters of America may terminate employment at any time, for any reason.



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