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Restaurant Operations Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Blimpie. As a key member of our management team, you will be responsible for leading a team of 2-5 crew members and ensuring exceptional customer service is a major component of your day.
Key Responsibilities:
- Lead a team: Train, coach, and motivate a team of 2-5 crew members to achieve sales and customer satisfaction goals.
- Customer Service: Greet and serve guests, respond to customer complaints, and resolve issues in a professional and courteous manner.
- Food Safety and Sanitation: Maintain high standards of food safety and sanitation, ensuring a clean and safe environment for customers and staff.
- Operations: Prepare food, manage inventory, and maintain a clean and organized store environment.
- Training and Development: Provide ongoing training and development opportunities for crew members to enhance their skills and knowledge.
Requirements:
- Experience: 1-2 years of experience in a restaurant or retail management role.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.