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Restaurant Operations Manager
2 months ago
Position Overview
As a Restaurant Operations Manager, you possess an innate ability to lead and inspire. Your day begins with ensuring that every team member is aligned with their responsibilities, and your influence extends to every aspect of the restaurant's operations. At Domino's Pizza, we are seeking individuals who are not just managers but natural leaders. This role demands a blend of strategic thinking, financial acumen, and exceptional multitasking abilities.
Key Responsibilities
- Oversee and manage the restaurant staff, ensuring high standards of service and product quality.
- Implement and uphold all company policies, procedures, and systems while ensuring compliance with local, state, and federal regulations.
- Address and document performance-related issues effectively.
- Take charge of the financial performance of the restaurant, ensuring profitability and sustainability.
- Handle administrative tasks and manage cash flow efficiently.
- Engage with customers safely and professionally during deliveries.
- Process customer orders via phone and maintain confidentiality of sensitive information.
- Conduct credit transactions and manage bank deposits as required.
- Majority of tasks performed while standing; walking surfaces include ceramic tiles and linoleum.
- Frequent short-distance walking and occasional sitting for paperwork.
- Regular lifting of product deliveries, with weights up to 50 pounds.
- Ability to carry multiple items, including heavy pizza trays and ingredients.
- Occasional climbing, bending, and reaching required for various tasks.
- Continuous use of hands for various tasks, including food preparation and customer service.
- Exposure to varying weather conditions during deliveries and outdoor tasks.
- In-store temperatures can vary, with potential exposure to hot surfaces and sharp tools.
- Requires effective communication skills and the ability to work under pressure.
- High School diploma or equivalent.
- Preferred two years of experience in restaurant management or supervisory roles.
- Basic understanding of accounting principles and financial management.
- Must be at least 18 years old.
- Valid driver's license and proof of insurance required.
- Availability to work flexible hours, including nights and weekends.
- Bilingual skills are a plus in certain markets.
- Serv-Safe or equivalent food service certification preferred.