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Customer Service Associate at Pizza Hut

2 months ago

Redding, California, United States TravelCenters of America. Full time

Overview

TravelCenters of America has been a trusted name for over 50 years, providing essential services to professional truck drivers and motorists. Our travel centers are designed to be a home away from home, offering a wide range of amenities including fuel, food, and maintenance services.

Our dedicated team is committed to expanding our network of travel centers while embracing innovative technologies and sustainable practices. Every member of our team plays a vital role in our success, creating numerous career opportunities for those eager to contribute and grow within the organization.

Position Summary

As a Customer Service Associate, you will be integral to the success of our quick service restaurant. Your primary responsibility will be to deliver friendly, accurate, and efficient service to our guests, ensuring that every traveler leaves feeling better than when they arrived.

Key Responsibilities

  • Foster a welcoming and enjoyable environment focused on exceptional customer service.
  • Serve customers promptly and courteously, maintaining a positive and enthusiastic demeanor.
  • Ensure high-quality food and a clean dining area for all patrons.
  • Handle customer transactions accurately using a point-of-sale (POS) system.
  • Prioritize tasks based on kitchen and dining needs.
  • Maintain equipment according to operational standards.
  • Adhere to safety protocols while preparing and handling food.
  • Build strong communication and relationships with team members and supervisors.
  • Perform additional duties as assigned.

Qualifications

  • A team-oriented individual who thrives in a collaborative environment.
  • Basic knowledge of computer systems and POS operations is preferred.
  • Previous experience in food service is advantageous.
  • Strong verbal communication skills.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits

  • Comprehensive medical, dental, vision, and life insurance.
  • 401(k) plan with company matching contributions.
  • Paid vacation and holidays.
  • Tuition reimbursement programs.
  • Discounts on meals and various services.
  • Opportunities for career advancement and professional growth.

Pay Information

Compensation for this role will vary based on experience, skills, and responsibilities associated with the position. Not all roles will have a specified pay range.

At TravelCenters of America, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer.

Physical Requirements

This position requires regular communication and interaction with customers. The role involves standing, walking, and occasionally lifting up to 50 lbs. Vision requirements include the ability to see close and at a distance, as well as depth perception.

Work Environment

Employees may be exposed to outdoor elements and varying noise levels. The work environment may include exposure to cleaning agents and other substances.

Disclaimer

This job description is not exhaustive and may be subject to change. The company reserves the right to modify the job description at any time.