Front Office Coordinator

4 weeks ago


San Antonio, Texas, United States Nova Aesthetics Full time
Job OverviewWe are seeking a highly skilled and friendly Receptionist to join our team at Nova Aesthetics. As the first point of contact for our patients, you will be responsible for greeting patients, booking appointments, and providing exceptional customer service. The ideal candidate will have excellent communication skills, computer proficiency, and the ability to multitask in a fast-paced environment.
Key Responsibilities
  • Patient Greeting and Check-in: Welcome patients as they arrive, verify their information, and ensure a smooth check-in process.
  • Scheduling and Coordination: Book appointments, manage schedules, and coordinate with staff to ensure seamless patient flow.
  • Customer Service: Provide exceptional customer service, address patient concerns, and maintain a positive and welcoming environment.
  • Administrative Support: Assist with administrative tasks, such as data entry, filing, and maintaining accurate records.

Requirements
  • Customer Service Experience: Minimum 2 years of customer service experience, preferably in a medical or spa setting.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients, staff, and management.
  • Computer Proficiency: Proficiency in computer software, including scheduling and customer relationship management systems.
  • Teamwork and Adaptability: Ability to work effectively in a team environment, adapt to changing situations, and prioritize tasks to meet deadlines.

What We Offer
  • Competitive Hourly Pay
  • Career Growth Opportunities
  • Fun and Energetic Environment
  • Discount on Products and Services


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