Housing Support Specialist
2 weeks ago
ABOUT US
The Road Home has been at the forefront of combating homelessness for a century. We offer accessible emergency shelters, supportive services, and housing-first-oriented rental assistance that empowers individuals and families to transition from homelessness back into the community.
We are in search of dedicated and empathetic individuals who are passionate about making a positive impact in the lives of others and their community.
POSITION OVERVIEW
The Housing Support Specialist will deliver trauma-informed, client-centered case management services to individuals facing homelessness, aiming to facilitate their swift and effective access to stable housing solutions.
The responsibilities include engaging with individuals in our Resource Centers and linking them to community resources that will support their housing transition.
The Housing Support Specialist will collaborate with the shelter team to identify common challenges encountered by individuals in shelter and assist in developing strategies and procedures to address these needs on a broader scale.
*Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions, so all are encouraged to apply.**Candidates must be authorized to work for any US employer. We are unable to sponsor any visa at this time.
*Minimum age requirement is 21 years.
Job Summary
The Housing Support Specialist will provide case management services that are informed by trauma and driven by client needs to individuals experiencing homelessness, with the objective of helping them secure stable housing solutions promptly and effectively.
The services offered include identifying and engaging with individuals in our Resource Centers and connecting them with community resources that will facilitate their transition into housing.
The Housing Support Specialist will work alongside the shelter team to pinpoint common barriers faced by individuals in the shelter and aid in establishing strategies and procedures to address client needs throughout the facility.
*Accommodations may be made for individuals with disabilities to perform essential functions, so please apply regardless.**Applicants must be authorized to work for ANY employer in the U.S. We cannot sponsor or assume sponsorship of a work visa at this time.
Location
Midvale Family Resource Center
Reports to
Case Management Supervisor
Position Status
Full-Time
Shift
Monday – Friday, 40 hrs/week
Salary Grade
Grade 6/$18.90/hour + $1/hour Language Differential
FLSA Status
Non-Exempt
EEO Class
Administrative Support Workers
Responsibilities
You will:
Provide assistance to families experiencing homelessness in an emergency shelter.
Help guests identify barriers and connect them with suitable community resources.
Maintain a strong belief in the Housing First model.
Engage and encourage housing discussions with guests.
Manage a designated caseload.
You will:
Support our diverse population of guests on your assigned caseload to set and achieve goals.
Assist families in securing housing and addressing barriers to housing.
Focus on housing and strengths-based practices to meet the unique needs of each client.
Assess family needs to provide appropriate community referrals.
Collaborate daily with all departments to foster a healthy team environment.
Seek out, engage, and network with community partners to discover housing options and additional resources.
Participate in weekly team meetings and contribute to case conferencing discussions.
Maintain accurate records, case management notes, and statistical data as required and engage in special projects as needed.
Resource Collaboration
You will:
Deliver direct, trauma-informed case management services to clients, including ongoing assessments, goal setting, and creative problem-solving, utilizing a network of community resources.
Promoting Best Practices
You must:
Exhibit awareness and a desire to understand diverse populations.
Contribute to the Agency's commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.
Be willing to embrace the Housing First approach, harm reduction, and low-barrier access to resources as best practices essential to our mission at The Road Home.
Other duties as assigned.
Pass a pre-employment background check and drug screening.
Qualifications
Education and Experience
Lived, work, or volunteer experience preferred or a degree in a related field.
Experience working or volunteering with diverse populations.
Required Skills and Abilities
- Strong interpersonal skills and the ability to work with diverse populations.
- Demonstrated awareness of and sensitivity to diverse populations, contributing to the agency's commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.
- Excellent writing and documentation skills.
- Willingness to be a proactive team member.
- Ability to work from a Trauma-Informed Care framework.
- Familiarity with the Housing First philosophy.
- Ability to collaborate with community partners.
- Self-starter and self-directed.
- Ability to accept direction from Supervisor.
- Excellent organizational skills and strong computer proficiency.
- Must pass a pre-employment background check and drug screening.
Ability to lift 25 pounds.
Able to walk and stand for at least an hour at a time.
Licensed and able to drive a vehicle.
- Employer
The Road Home is dedicated to addressing Diversity, Equity, and Inclusion (DEI) as part of our mission to assist individuals experiencing homelessness in transitioning back into housing.
We strive to build a team that reflects the communities we serve, where our guests and employees feel empowered to be their authentic selves.
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