Housing Support Specialist
2 weeks ago
ABOUT US
The Road Home has been at the forefront of efforts to eradicate homelessness since its inception in 1923. We are dedicated to providing accessible emergency shelters, comprehensive support services, and housing-first-oriented rental assistance, enabling individuals and families to transition from homelessness back into the community.
We are in search of kind-hearted and understanding individuals eager to make a positive impact in the lives of others and their community.
POSITION OVERVIEW
The Housing Support Specialist will deliver trauma-informed, client-centered case management services to individuals facing homelessness, aiming to facilitate swift and effective stable housing solutions.
The role involves engaging with individuals in our Resource Centers and linking them to community resources that support their housing transition.
As part of the shelter team, the Housing Support Specialist will identify common challenges encountered by individuals in shelter and assist in developing strategies and procedures to address these needs on a broader scale.
*Accommodations may be provided to enable individuals with disabilities to perform essential functions, so all are encouraged to apply.KEY RESPONSIBILITIES
Implementing a Housing First Approach
Your Responsibilities:
Assist individuals experiencing homelessness in securing housing.
Support clients in identifying obstacles and connecting them with suitable community resources. Celebrate and assist clients as they transition into their new homes.
Utilize agency vehicles to transport clients in their housing search.
Maintain a strong belief in the Housing First model and engage in ongoing discussions with clients about housing options.
Case Load Management
Your Responsibilities:
Assist a diverse clientele on your assigned caseload in establishing achievable goals.
Engage with all clients to connect them with resources and housing alternatives.
Adhere to agency guidelines to maintain healthy boundaries with clients.
Collaborate daily with all departments to foster a supportive team environment.
Proactively seek, engage, and network with community partners to identify housing options and additional resources.
Participate in daily open office hours as a team to provide clients with resources to further their housing objectives.
Maintain accurate records, case management notes, and statistical data as required and participate in special projects as necessary.
Crisis Management
Your Responsibilities:
Deliver direct, trauma-informed case management services to clients, including crisis intervention, harm reduction, outreach, ongoing assessments, goal setting, and creative problem-solving using a network of community resources.
Assist with de-escalation and crisis intervention for clients in distress.
Collaborate with crisis clinicians and others to support individuals facing mental and behavioral health challenges.
- Ability to accept guidance and constructive feedback from supervisors.
Promoting Best Practices
You Must:
Demonstrate awareness of and sensitivity to diverse populations.
Contribute to the Agency's commitment to enhancing understanding and appreciation of diverse ethnic and cultural backgrounds.
Recognize that housing first, harm reduction, and low-barrier access to resources are best practices essential to our mission at The Road Home.
*Accommodations may be provided to enable individuals with disabilities to perform essential functions, so all are encouraged to apply.
QUALIFICATIONS
Education and Experience:
Experience working with diverse and vulnerable populations is preferred.
Lived, work, or volunteer experience preferred OR a degree in a related field.
*Bilingual Spanish speaking is a plus.
Physical and Equipment Requirements:
Ability to lift 25 pounds.
Ability to stand and walk for at least an hour at a time.
Valid driver's license and ability to drive a vehicle.
The Road Home is an Equal Opportunity Employer.
The Road Home requires all employees to be vaccinated against COVID-19.
The Road Home is committed to addressing Diversity, Equity, and Inclusion (DEI) as part of our mission to assist individuals experiencing homelessness in transitioning back into housing.
We strive to create a team that reflects the communities we serve, where our clients and employees feel empowered to be their authentic selves.
BENEFITS
The Road Home is a 501c3 non-profit social services agency dedicated to helping individuals transition from homelessness back into the community.
We offer a comprehensive, reasonably priced, and inclusive benefits package for full and part-time employees (hours/week):
Health Care Plan (Medical, Dental & Vision)
HSA, FSA, HRA (We reimburse part of your deductible)
Retirement Plan (403B with TRH contribution and match)
FREE Life Insurance for employees
Paid Time Off (Vacation, Sick & 12 Public Holidays)
One Floating Vacation Per Year
Free Short Term & Long Term Disability
Employee Assistance Program
Free Training & Development
Tuition Assistance for a wide variety of classes.
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