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Housing Support Specialist

2 months ago

Midvale, Utah, United States The Road Home Full time
WHO WE ARE

The Road Home has been at the forefront of combating homelessness for a century. We offer accessible emergency shelters, supportive services, and housing-first rental assistance that empowers individuals and families to transition from homelessness back into the community. We are in search of dedicated and empathetic individuals who aspire to create a positive impact in the lives of others and their communities.

JOB SUMMARY

The Housing Support Specialist will deliver trauma-informed, client-centered case management services to individuals facing homelessness, aiming to facilitate swift and effective housing solutions. Responsibilities include engaging with individuals in our Resource Centers and linking them to community resources that will support their journey into stable housing. The Housing Support Specialist will collaborate with the shelter team to identify prevalent challenges encountered by individuals in shelter and assist in developing strategies and procedures to address these needs on a broader scale.

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply*

*Applicants must be authorized to work for any US employer. We are unable to sponsor any visa at this time.

*Must be at least 21 years of age

Location

Midvale Family Resource Center

Reports to

Case Management Supervisor

Position Status

Full-Time

Shift

Monday – Friday, 40 hrs/week

Grade and Starting Salary

Grade 6/$18.90/hour + $1/hour Language Differential

FLSA Status

Non-Exempt

EEO Class

Administrative Support Workers

Core Responsibilities

  • Provide assistance to families experiencing homelessness in an emergency shelter setting.
  • Support clients in identifying obstacles and connecting them with suitable community resources.
  • Strong commitment to the Housing First model.
  • Engage and facilitate housing discussions with clients.

Case Management

  • Assist a diverse clientele on your assigned caseload to set and achieve goals.
  • Help families secure housing and address barriers to housing.
  • Utilize strengths-based practices to cater to the unique needs of each client.
  • Evaluate family needs to provide appropriate community referrals.
  • Collaborate daily with all departments to foster a healthy team environment.
  • Network with community partners to discover housing options and additional resources.
  • Participate in weekly team meetings and contribute to case discussions.
  • Maintain accurate records, case notes, and statistical data as required.

Resource Collaboration

  • Deliver direct, trauma-informed case management services, including ongoing assessments, goal setting, and innovative problem-solving using community resources.
  • Accept guidance and constructive feedback from the Supervisor.

Promoting Best Practices

  • Demonstrate awareness and willingness to understand diverse populations.
  • Contribute to the Agency's commitment to enhancing awareness and appreciation of diversity.
  • Embrace the Housing First philosophy and harm reduction strategies as essential to our mission.
  • Establish and maintain healthy boundaries, guided by Trauma-Informed Care principles.
  • Other duties as assigned.
  • Ability to pass a pre-employment background check and drug screen.

Requirements

Education and Experience
  • Preferred lived, work, or volunteer experience or a degree in a related field.
  • Experience working or volunteering with diverse populations.
Required Skills and Abilities

1. Strong interpersonal skills and ability to work with diverse populations.

2. Demonstrated awareness of and sensitivity to diverse populations.

3. Excellent writing and documentation skills.

4. Willingness to be a proactive team member.

5. Ability to work from a Trauma-Informed Care framework.

6. Familiarity with the Housing First philosophy.

7. Ability to collaborate with community partners.

8. Self-starter and self-directed.

9. Ability to accept direction from Supervisor.

10. Excellent organizational skills and strong computer skills.

11. Must pass a pre-employment background check and drug screen.

Physical and Equipment Requirements

Ability to move 25 pounds.

Able to walk and stand for at least an hour at a time.

Licensed and able to drive a vehicle.

The Road Home is committed to diversity, equity, and inclusion in our mission to assist individuals experiencing homelessness in transitioning back into housing.