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Housing Support Specialist

2 months ago

Midvale, Utah, United States The Road Home Full time
WHO WE ARE

The Road Home has been at the forefront of efforts to eliminate homelessness for a century. We offer accessible emergency shelters, supportive services, and housing-first-oriented rental assistance that empowers individuals and families to transition from homelessness back into the community. We are looking for dedicated and empathetic individuals who are eager to make a positive impact in the lives of others and their communities.

JOB SUMMARY

The Housing Support Specialist will deliver trauma-informed, client-centered case management services to individuals facing homelessness, aiming to facilitate their swift access to stable housing solutions. Responsibilities include engaging with individuals in our Resource Centers and linking them to community resources that support their housing transition. The Housing Support Specialist will collaborate with the shelter team to identify prevalent challenges faced by individuals in shelter and assist in developing strategies and procedures to address these needs on a broader scale.

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply*

*Applicants must be authorized to work for any US employer. We are unable to sponsor any visa at this time.

*Must be at least 21 years of age

Location

Midvale Family Resource Center

Reports to

Case Management Supervisor

Position Status

Full-Time

Shift

Monday – Friday, 40 hrs/week

Salary

Grade 6/$18.90/hour + $1/hour Language Differential

FLSA Status

Non-Exempt

EEO Class

Administrative Support Workers

Core Responsibilities

  • Provide essential services to families experiencing homelessness in an emergency shelter.
  • Assist clients in identifying barriers and connecting them with suitable community resources.
  • Strong commitment to the Housing First model.
  • Engage and facilitate housing discussions with clients.

Case Management

  • Support a diverse caseload of clients in establishing and achieving their goals.
  • Assist families in securing housing and addressing barriers to housing.
  • Utilize strengths-based practices tailored to the unique needs of each client.
  • Evaluate family needs to make appropriate community referrals.
  • Collaborate daily with all departments to foster a healthy team environment.
  • Network with community partners to explore housing options and additional resources.
  • Participate in weekly team meetings and contribute to case discussions.
  • Maintain accurate records, case notes, and statistical data as required.

Resource Collaboration

  • Deliver direct, trauma-informed case management services, including ongoing assessments and goal setting.
  • Accept guidance and constructive feedback from the Supervisor.

Commitment to Best Practices

  • Demonstrate awareness and a desire to understand diverse populations.
  • Contribute to the Agency's commitment to enhancing awareness and appreciation of diversity.
  • Embrace the Housing First philosophy and the importance of low-barrier access to resources.
  • Maintain professional boundaries while applying Trauma-Informed Care principles.
  • Other duties as assigned.
  • Ability to pass a pre-employment background check and drug screen.

Requirements

Education and Experience
  • Preferred lived, work, or volunteer experience or a degree in a related field.
  • Experience working or volunteering with diverse populations.
Required Skills and Abilities

1. Strong interpersonal skills and ability to work with diverse populations.

2. Demonstrated awareness of and sensitivity to diverse populations.

3. Excellent writing and documentation skills.

4. Willingness to be a proactive team member.

5. Ability to work from a Trauma-Informed Care framework.

6. Familiarity with the Housing First philosophy.

7. Ability to collaborate with community partners.

8. Self-starter and self-directed.

9. Ability to accept direction from Supervisor.

10. Excellent organizational skills and strong computer skills.

11. Must pass a pre-employment background check and drug screen.

Physical and Equipment Requirements

Ability to move 25 pounds.

Able to walk and stand for at least an hour at a time.

Licensed and able to drive a vehicle.

The Road Home is an equal opportunity employer.

Diversity, Equity, Inclusion, and Belonging (DEIB) are essential to The Road Home's mission of helping individuals experiencing homelessness return to housing.

Benefits

The Road Home offers a comprehensive, reasonably priced, and inclusive benefits plan for full and part-time employees.

  • Health Care Plan (Medical, Dental & Vision)
  • HSA, FSA, HRA (We reimburse part of your deductible)
  • Retirement Plan (403B with contributions and match)
  • FREE Life Insurance for employees
  • Paid Time Off (Vacation, Sick & 12 Public Holidays)
  • One Floating Holiday Per Year
  • Free Short Term & Long Term Disability
  • Employee Assistance Program
  • Free Training & Development
  • Tuition Assistance for a wide variety of classes