IT Support Specialist
2 weeks ago
Position Overview:
A reputable healthcare organization is seeking a dedicated Desktop Technician to provide essential support in their operational environment.
Team Dynamics:
This role is part of a vibrant team of five, characterized by a positive and energetic atmosphere. The team is known for their ability to effectively accomplish tasks and maintain a productive workflow.
Key Responsibilities:
- Assist in the daily operations of the healthcare facility.
- Manage support tickets, addressing issues such as troubleshooting, equipment replacement, and printer malfunctions.
- Facilitate user account creation and access management.
- Perform hardware replacements, including imaging, setup, breakdown, and wire management.
- Conduct post-configuration of machines and printer installations.
This position offers a long-term assignment, with potential for full-time employment based on performance.
Essential Skills:
- Experience with imaging and SCCM.
- Proficiency in Windows operating systems.
- Strong desktop and workstation support capabilities.
Additional Qualifications:
- Excellent documentation and organizational skills.
- Strong customer service orientation, particularly in high-pressure environments.
Benefits:
Eligible candidates may receive a comprehensive benefits package, which could include:
- Medical, dental, and vision coverage.
- Critical illness and accident insurance.
- 401(k) retirement plan options.
- Life insurance for employees and dependents.
- Short and long-term disability coverage.
- Health Spending Account (HSA).
- Transportation benefits.
- Employee Assistance Program.
- Paid time off, including vacation and sick leave.
Experience Level: Minimum of 1 year in a similar role.
About TEKsystems:
TEKsystems is a leader in technology services and talent solutions, partnering with clients to drive innovation and transformation. With a global presence and a commitment to excellence, we support a diverse range of industries.
We are an equal opportunity employer, welcoming applications from all qualified individuals.
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