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Business Operations Specialist

2 months ago

Hendersonville, North Carolina, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Business Operations Specialist to join our team at Wal-Mart Stores, Inc. in Hendersonville, NC. As a Business Operations Specialist, you will be responsible for ensuring the smooth operation of our store's business functions, providing exceptional customer service, and maintaining a safe and secure shopping environment.

Key Responsibilities:
  • Provide exceptional customer service by maintaining a positive and friendly attitude, responding to customer inquiries, and resolving customer complaints in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and other areas, to ensure a safe and secure shopping experience for customers.
  • Process customer transactions accurately and efficiently, including handling returns, exchanges, and refunds, and resolving any issues that may arise.
  • Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory records.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
  • Collaborate with other team members to achieve sales goals and improve customer satisfaction.
  • Perform other duties as assigned by management to support the smooth operation of the store.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Benefits:
  • Competitive hourly wage.
  • Performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.