Overnight Audit Associate

2 weeks ago


Park City, Utah, United States Marriott International Inc Full time
Job Overview
As an Overnight Audit Associate, you will play a crucial role in ensuring the smooth operation of our financial processes during the night shift. Your responsibilities will include:

Key Responsibilities:
1. Execute end-of-day procedures, including posting transactions to guest accounts and performing the night audit backup.
2. Manage various payment methods such as room charges, cash, checks, debit, and credit.
3. Handle adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges efficiently.
4. Generate contingency lists to maintain a record of all guests for safety purposes.
5. Facilitate room sales to guests without prior reservations based on availability.
6. Operate the telephone switchboard, manage wake-up call requests, and relay messages to guests.
7. Complete the Room Rate Variance Report accurately.
8. Process guest check-ins and assign accommodations.
9. Activate or reissue room keys using electronic key systems.
10. Conduct a cash count at the end of your shift and secure the cash drawer.
11. Balance and deposit receipts in accordance with accounting guidelines.

Safety and Compliance:
Report any accidents, injuries, or unsafe conditions to management. Adhere to all company policies and procedures, ensuring a professional appearance and maintaining confidentiality of sensitive information.

Guest Relations:
Welcome and acknowledge all guests in line with company standards. Anticipate and address guests' service needs, including assisting individuals with disabilities. Show genuine appreciation to guests.

Communication and Teamwork:
Engage with colleagues using clear and professional language. Answer phone calls with appropriate etiquette. Foster positive working relationships and support team objectives.

Physical Requirements:
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Qualifications:
- Education: High school diploma or G.E.D. equivalent.
- Experience: Less than one year of relevant work experience.
- Supervisory Experience: Not required.
- License or Certification: None required.

At Marriott International, we are committed to creating a diverse workforce and fostering an inclusive culture. We uphold non-discrimination principles on any protected basis, including disability and veteran status, in accordance with applicable laws. Join us at Marriott International and be part of a team that values excellence and service.

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