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Customer Service Representative

2 months ago


Gastonia, North Carolina, United States Zaxby's Full time

Job Summary:

Zaxby's is seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be the first point of contact for our guests and will be responsible for delivering a great experience.

Key Responsibilities:

  • Customer Service: Ensure all guest's needs are taken care of, and provide excellent service by following standard operating procedures with a sense of urgency.
  • Cash Management: Accurately complete orders and guest transactions, accept payments, operate cash registers, and maintain receipts.
  • Food Preparation: Package and prepare guest orders to Zaxby's standards.
  • Teamwork: Maintain a clean dining room and work environment, and work collaboratively with other team members to achieve goals.

Benefits:

  • Competitive Pay: $14 per hour for full-time employees, with open availability.
  • Flexible Scheduling: Opportunities for part-time and full-time positions.
  • Room for Growth: Opportunities for advancement into Crew Trainer and Management roles.
  • Fun Work Environment: A dynamic and supportive team environment.
  • Benefits Package: Paid Time Off, 50% discount while working, 25% discount while off, and team member referral bonus.