Customer Delivery Coordinator
1 week ago
Join Mattress Firm as a Customer Delivery Coordinator
We are seeking an experienced professional to join our team in Odenton, MD.
About the Role:
The ideal candidate will have excellent communication skills and the ability to multitask in a fast-paced environment. The main responsibilities of this position include scheduling deliveries, answering incoming calls, and maintaining accuracy of ticket management systems.
Key Responsibilities:
- Scheduling deliveries according to capacity and business conditions.
- Recording missed and/or re-delivery problems.
- Submitting completed delivery manifests and stop records by deadline for contractor settlement purposes.
- Completing records for contractor settlement.
- Communicating professionally with all internal and external contacts.
Additional Responsibilities:
- Answering incoming calls promptly and accurately.
- Maintaining accuracy of ticket management system.
- Printing accurate pick lists.
- Completing other projects and special assignments as requested by manager and/or Senior Management.
- Working varying hours to support the needs of the business.
Requirements:
- A minimum of 1 year of related experience.
- A high school diploma or equivalent is preferred.
- Proficiency in Microsoft Office Products and POS system.
Benefits:
- A competitive salary of $18.50 per hour.
- An opportunity for career growth through on-the-job training and development programs.
- A comprehensive benefits package including medical, dental, prescription, and vision plans.
- A generous 401(k) matching program.
Why Join Us:
At Mattress Firm, we value diversity and inclusion in the workplace. We are committed to creating a dynamic work environment that promotes respect, integrity, customer focus, and innovation. If you are a motivated individual looking for a challenging role with opportunities for growth, please apply today
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