Dental Growth Coordinator
1 week ago
Seeking a highly skilled Senior New Patient Coordinator to drive growth and deliver exceptional customer service at Garland K. Davis DDS, a thriving fee-for-service practice.
About the RoleWe are looking for an experienced professional with a passion for building rapport and delivering results-oriented service to new patients.
- Responsibilities:
- Welcoming new patients and fueling growth through exceptional service
- Collaborating with the team for seamless patient experiences
- Becoming proficient with computers and learning new software for tracking, analyzing, and optimizing marketing efforts
- Discussing patient finances and engaging in sales conversations
- Building strong relationships by connecting with potential patients and understanding their motivations
- Providing phenomenal service during the patient's first interaction with our practice
- Passionately following up with patients that need dental care within 24-48 hours through multi-channel outreach and expert follow-up
Requirements:
- Minimum 5 years of experience in a patient coordinator, marketing, or sales role (dental experience required)
- Proven expertise in building rapport and delivering exceptional customer service
- Strategic mindset with the ability to expand our reach and further the practice's mission
- Results-oriented mindset with a consistent track record of meeting goals
- Warm, friendly demeanor to make new patients feel at home
- Exceptional communication skills via phone, email, and text
- Bilingual English/Spanish is highly preferred
Garland K. Davis DDS is a privately-owned, fee-for-service general practice with over 9,500 active patients committed to fostering a team-centered culture. Our skilled team is dedicated to collaboration, communication, compassion, and growth.
We're offering a competitive hourly rate of $30 - $35 per hour, lucrative bonuses, comprehensive benefits, and opportunities for ongoing training and development.
If you're passionate about delivering exceptional patient care and driving growth, we'd love to hear from you
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