Client Relations Specialist in Insurance and Financial Services
2 weeks ago
Join our team at Nikki Stone Agency as a Client Relations Specialist in the Insurance and Financial Services sector. We are dedicated to creating exceptional experiences for our clients, and we believe that your skills and passion for customer service will play a crucial role in our success.
Key Responsibilities:
- Build and maintain strong relationships with clients, ensuring their needs are met.
- Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, policy modifications, claims, and billing.
- Educate clients on various insurance products through a needs-based review process.
- Utilize effective communication to meet client needs while supporting business growth.
Qualifications:
- Strong commitment to customer service excellence.
- Able to connect with clients, answer their questions, and foresee their needs.
- Outstanding communication skills for client interaction and team collaboration.
- Proactive approach to problem-solving.
Benefits:
- Competitive hourly wage with commission opportunities.
- Potential for career advancement within the agency.
- Paid time off, including vacation and personal/sick days.
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