Client Care Specialist

2 weeks ago


Schenectady, New York, United States Catholic Charities of the Dioscese of Albany Full time

Position Overview

Catholic Charities of the Diocese of Albany is dedicated to providing support and assistance to individuals and families in need, regardless of their background. Our mission focuses on uplifting those who are economically disadvantaged and vulnerable. We take pride in our diverse range of services and the positive impact we have on our community.

Role Summary

We are seeking a Client Care Specialist to join our Care Coordination Services team. In this role, you will play a vital part in ensuring that our clients receive the necessary support and resources. Your responsibilities will include:

  • Securing written consent from participants through various outreach methods, including written communication, phone interactions, home visits, and collaboration with other service providers.
  • Creating comprehensive care plans by consulting with all relevant providers to ensure effective service delivery and successful program outcomes.
  • Conducting home visits as needed to assess client health status, access to services, and the quality of care received.
  • Maintaining accurate case records and documentation in compliance with relevant standards and regulations.

Compensation

The salary range for the Client Care Specialist position is between $19.23 and $21.02 per hour.

Work Schedule

This position operates Monday through Friday, from 8:30 AM to 4:30 PM.

Qualifications

  • A Bachelor’s Degree in public health, human services, or a related field.
  • Preferred candidates will hold a licensed clinician status with experience in behavioral health or care management.
  • Current NYS licensure and registration as a Registered Nurse is required.

Benefits

  • Comprehensive Health, Dental, Vision, and Life Insurance.
  • Retirement planning options.
  • Employee Assistance Program.
  • Generous Paid Time Off, accruing up to 23 days in the first year based on standard workdays.
  • Discounts on various services and products.

Catholic Charities is an Equal Opportunity Employer. We encourage applicants to understand their rights under Federal Employment Law.


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