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Customer Service Specialist

2 months ago

Schenectady, New York, United States Renewal By Andersen Full time

Position Overview:

Renewal by Andersen - Customer Service Specialist

Renewal by Andersen of Eastern NY is seeking enthusiastic Customer Service Specialists in the Capital District Area. We are in search of personable, sales-driven, and tech-savvy individuals to deliver exceptional customer service through both inbound and outbound communication.

Key Responsibilities:

A Typical Day as a Customer Service Specialist:

  • Handle incoming calls and initiate outbound calls using established scripts to schedule qualified appointments.
  • Respond to customer inquiries promptly and effectively.
  • Arrange qualified sales appointments to maintain a full sales calendar.
  • Direct customer calls to the relevant personnel or department as needed.

Qualifications:

What You Bring:

  • Ability to deliver an engaging presentation, providing customers with detailed product information.
  • Experience in sales, marketing, or lead generation is advantageous.
  • Proficient in general computer skills (MS Office Word, Excel) and comfortable navigating the internet.
  • A proactive approach to identifying opportunities for sales growth and enhancing customer service skills.

If you meet these qualifications and are interested in a stable, reputable company with ample opportunities for career advancement, we encourage you to submit your application. We look forward to connecting with you.

Job Type: Part-time; flexible schedule.

Compensation: $18/hr with bonus incentives.