Transportation Operations Manager

2 days ago


Bronx, New York, United States The Chefs' Warehouse Full time
Driver Supervisor Job Description

At The Chefs' Warehouse, we are seeking a highly skilled Driver Supervisor to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our products to our customers.

Key Responsibilities:
  • Coordinate Driver Activities: Oversee the daily activities of our drivers to maximize productivity and efficiency.
  • Ensure Customer Satisfaction: Foster positive relationships with customers and drivers to ensure prompt and effective service.
  • Manage Driver Performance: Monitor and address driver performance issues, taking disciplinary action when necessary.
  • Enforce Company Policies: Ensure drivers comply with company policies, including safety regulations and DOT requirements.
  • Collaborate with Routing Team: Work with the routing team to improve service levels, on-time pick-up and delivery.
  • Address Safety Issues: Identify and address safety concerns, including speeding and idling issues.
  • Coordinate Training and Onboarding: Supervise the training and onboarding of new drivers.
  • First Line of Supervision: Provide guidance and support to drivers as the first point of contact.
  • Ensure Regulatory Compliance: Verify drivers comply with physicals, drug and alcohol tests, and training required by regulatory agencies.
  • Review and Implement Policy: Review and implement company policy regarding parking tickets and driving violations.
  • Address Driver Concerns: Address immediate driver concerns regarding routes, equipment, or procedures.
  • Oversee Fuel Card Expenses: Approve fuel card expenses and invoices.
  • Ensure Safety and Compliance: Enforce safety and federally administered compliance regulations for equipment and employees.
  • Communicate Customer Needs: Ensure drivers understand customer needs and expectations.
  • Address DOT Safety Compliance: Answer and train drivers on DOT safety compliance issues.
  • Monitor CDL Credentials: Verify drivers' CDL credentials to ensure they can operate commercial vehicles.
  • Manage Hours of Service: Ensure DOT compliance with Hours of Service regulations.
  • Schedule Leave and Vacation: Schedule vacation and leave of absence for drivers and helpers.
  • Administer Driver Policy: Implement and enforce the driver's hand truck policy and repairs.
  • Supervise and Counsel Drivers: Apply sound communication and motivational techniques to supervise, counsel, and discipline drivers.


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