Commercial Account Manager
7 days ago
Job Summary
Criterion Executive Search is seeking a highly motivated and customer-focused Commercial Lines Account Manager to join their team. As a key member of our organization, you will be responsible for efficiently managing a high-volume generalist book of insurance business.
Key Responsibilities
- Client Relationship Management
- Build and maintain positive relationships with clients to foster loyalty and advocacy.
- Provide excellent service and ensure all client needs are met promptly and professionally.
- Insurance Operations
- Handle renewals, service requests, claims, billing, and new policy inquiries efficiently.
- Maintain a comprehensive understanding of the insurance markets, underwriting guidelines, submission procedures, and company products.
- Policy Management
- Review all applications, policies, endorsements, and audits for accuracy and compliance.
- Collaborate with the department manager to coordinate expiration lists and gather renewal business information.
Qualifications
- Bachelor's degree or equivalent work experience, preferred.
- 3+ Years of experience in the insurance industry.
- Property & Casualty License required.
- Strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
- Applied/Epic or similar agency management software experience, preferred.
What We Offer
Criterion Executive Search offers a competitive salary and an attractive benefits package. As a member of our team, you will have access to health insurance coverage to ensure your well-being, and we value work-life balance by offering a generous paid time off (PTO) policy. To support your long-term financial security, we provide a 401K matching program for retirement savings.
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