Customer Service Representative

1 month ago


Greenfield, California, United States PNC Full time
Job Description

PNC is seeking a highly skilled Customer Service Representative to join our Retail Branch organization. As a key member of our team, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and educate customers on new technology and banking product referral opportunities.

Key Responsibilities:

  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty
  • Process a variety of customer interactions, including lobby engagement activities
  • Identify banking opportunities during customer interactions and refer as appropriate
  • Apply product and procedural knowledge to solve customer problems

Requirements:

  • 1+ years of related experience in banking or customer service
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

About PNC:

PNC is a leading financial services organization with a commitment to delivering exceptional customer service and building strong relationships with our customers. We offer a comprehensive range of benefits, including medical, dental, and vision coverage, 401(k) with PNC match, and paid time off.



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