Customer Service Representative
1 month ago
PNC is seeking a highly skilled Customer Service Representative to join our Retail Branch organization. As a key member of our team, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and educate customers on new technology and banking product referral opportunities.
Key Responsibilities:
- Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty
- Process a variety of customer interactions, including lobby engagement activities
- Identify banking opportunities during customer interactions and refer as appropriate
- Apply product and procedural knowledge to solve customer problems
Requirements:
- 1+ years of related experience in banking or customer service
- Strong customer service and communication skills
- Ability to work in a fast-paced environment and adapt to changing priorities
About PNC:
PNC is a leading financial services organization with a commitment to delivering exceptional customer service and building strong relationships with our customers. We offer a comprehensive range of benefits, including medical, dental, and vision coverage, 401(k) with PNC match, and paid time off.
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