Restaurant Operations Manager

4 weeks ago


Greenfield, California, United States Pizza King Full time
Pizza King Job Description

About the Role:
Pizza King is seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

Customer Service:
Provide exceptional customer service by resolving customer complaints and issues in a timely and professional manner.
Ensure that food quality is at the highest standard and that the workplace is safe for both employees and customers.

Team Management:
Organize and oversee the time spent on the job for yourself and all employees.
Maintain a positive attitude and lead by example.
Strive for the most efficient, courteous service possible and promote teamwork and cross-training from all employees.

Sales and Profit:
Help maintain sales, food, and labor costs to the expectations set by the company.
Analyze sales, labor, inventory, and controllable on a continual basis and take specific corrective action to meet or achieve margin and sales growth targets.

Other:
Obtain complete knowledge of operational techniques, standards, policies, and procedures.
Always follow company procedures and standards and demonstrate teamwork.
Adhere to cash handling and reconciliation procedures in accordance with company policies and procedures.

Requirements:
Must be at least 21+ years of age at locations that serve alcohol.
Must be at least 18+ years of age at locations that do not serve alcohol.
Maintain a valid driver's license and proof of auto insurance.
Reliable vehicle for going to the bank, picking up product, or delivering occasionally.
Must have within the first 30 days of employment ATC Server Training Class within the first 90 days.

Physical Requirements:
Able to reach, bend, stoop, and frequently lift up to 50 pounds. Able to be on your feet for extended periods of time. Attendance at work is required.

Reports to:
General Manager or Assistant General Manager

Pizza King is loved by the communities that we are established in. We ask that our employees take pride in their work and focus on quality to ensure customer satisfaction.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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