Current jobs related to Customer Support Specialist for Intuit Services - Akron, Ohio - Smoothstar Tech

  • Administrative Specialist

    3 days ago

    Akron, Ohio, United States Community Support Services - Summit County Full time

    We are seeking a highly skilled Administrative Specialist to support our team of mental health professionals in the day-to-day treatment of clients. This role requires proficiency in Microsoft 365 programs and the ability to maintain confidentiality in accordance with HIPAA regulations.The successful candidate will be responsible for attending team meetings,...

  • Peer Support Recovery Specialist

    4 days ago

    Akron, Ohio, United States Community Support Services - Summit County Full time

    About Us:Community Support Services has been a leader in behavioral health care for 35 years, serving the Summit County area with quality treatment and collaborative care.We are seeking a Peer Support Recovery Specialist to join our case management team, working to enhance the provision of clinical services to clients through lived experience and continuous...

  • Customer Service Representative for TurboTax

    1 week ago

    Akron, Ohio, United States Smoothstar Tech Full time

    Customer Service Representative Job DescriptionSmoothstar Tech is seeking a qualified Customer Service Representative to work from home during the tax season. As a key member of our team, you will provide exceptional customer service to TurboTax customers, resolving product and service issues and providing product and service information.Key...

  • Peer Support Recovery Specialist

    4 days ago

    Akron, Ohio, United States Community Support Services - Summit County Full time

    About Us:Community Support Services - Summit County has been a leader in behavioral health care for over three decades, providing quality treatment and collaborative care to individuals with severe and persistent mental illnesses.Our team of nearly 300 employees is dedicated to making a difference in the lives of our clients, and we are seeking a Peer...

  • Administrative Support Professional

    4 days ago

    Akron, Ohio, United States Community Support Services - Summit County Full time

    We are seeking a highly skilled Administrative Specialist to support our team of mental health professionals in the day-to-day treatment of clients. This role requires proficiency in Microsoft 365 programs and the ability to maintain accurate records and data.The ideal candidate will have a high school diploma/GED and experience with secretarial/business...

  • Peer Support Recovery Specialist

    3 days ago

    Akron, Ohio, United States Community Support Services - Summit County Full time

    About Our Team:At Community Support Services - Summit County, we are dedicated to providing high-quality care and support to individuals with severe and persistent mental illnesses. Our team of nearly 300 employees is committed to collaborative care, effective outcomes, and making a positive impact in the lives of those we serve.The Opportunity:We are...

  • Clinical Support Specialist

    3 weeks ago

    Akron, Ohio, United States Family & Community Services, Inc. Full time

    Job Title: Clinical Support SpecialistFamily & Community Services, Inc. is seeking a highly skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will play a critical role in the delivery of quality medical care within the context of a federally qualified community health center.Job Summary:The Clinical Support...

  • Customer Service Representative

    1 week ago

    Akron, Ohio, United States Epiphany Management Group Full time

    Job SummaryAs a Customer Service Representative with Epiphany Management Group, you will play a vital role in providing exceptional support to healthcare providers. This is an exciting opportunity to join a dynamic team and make a real difference in the lives of our clients.Key ResponsibilitiesAnswer customer inquiries via phone, chat, and emailProvide...

  • Administrative Specialist

    2 weeks ago

    Akron, Ohio, United States Community Support Services - Summit County Full time

    ### Opportunity We are seeking a full-time Administrative Specialist to join our Administration Team at Community Support Services in Summit County. This role will support a team of mental health professionals in the day-to-day treatment of clients, performing a variety of clerical and administrative tasks. ### Key Responsibilities * Attend team meetings...

  • Customer Service Representative

    1 week ago

    Akron, Ohio, United States The WorkPlace Group Full time

    Customer Service Representative OpportunityAre you passionate about delivering exceptional customer support? Do you have a knack for troubleshooting technical issues and providing clear guidance? We're seeking a skilled Customer Service Representative to join our team at The WorkPlace Group. As a Customer Service Representative, you will be responsible for...

  • Customer Experience Specialist

    3 days ago

    Akron, Ohio, United States Dynasty Marketing Connections Full time

    We are seeking a highly motivated Customer Experience Specialist to join our team at Dynasty Marketing Connections. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Update existing accounts and set up new customer...

  • Travel Nurse ICU Specialist

    1 month ago

    Akron, Ohio, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team in Akron, Ohio.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses, license and certification reimbursements,...

  • Customer Experience Specialist

    4 weeks ago

    Akron, Ohio, United States Best Buy Full time

    Customer Experience Specialist Job DescriptionAt Best Buy, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Specialist, you'll play a critical role in achieving this goal by providing personalized service, product knowledge, and solutions to meet our customers' current and future...

  • Customer Service Retail Specialist

    2 months ago

    Akron, Ohio, United States FedEx Full time

    POSITION OVERVIEW:The Customer Service Retail Specialist consistently provides an exceptional customer experience, employing consultative techniques to foresee customer requirements, propose alternatives, and deliver effective solutions. This service-oriented team member possesses comprehensive knowledge across all facets of the retail operation, including...

  • Customer Service Coordinator

    2 weeks ago

    Akron, Ohio, United States Famous Supply Full time

    {"h1": "Customer Order Specialist Job Description", "p": "At Famous Supply, we're committed to serving contractors, builders, and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. As a Customer Order Specialist, you'll play a crucial role in coordinating delivery of material to our customers. Key...

  • Desktop Support Specialist

    1 month ago

    Akron, Ohio, United States Syntricate Technologies Full time

    Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at Syntricate Technologies. As a key member of our IT department, you will be responsible for providing top-notch technical support for our desktop systems.Key Responsibilities:Manage desktop support requests and resolve issues in a timely mannerTroubleshoot...

  • Dental Care Support Specialist

    1 week ago

    Akron, Ohio, United States Family Community Services Full time

    Dental Care Support SpecialistAs a Dental Care Support Specialist, you will play a vital role in ensuring the quality delivery of dental care by preparing and organizing instruments, patient, operatory, and dental materials. You will work closely with the dental team to follow guidelines and protocols, including OSHA and the Ohio Dental Practice Act.Key...

  • Clinical Services Coordinator

    1 week ago

    Akron, Ohio, United States Community Support Services - Summit County Full time

    About Us: Community Support Services has been a leader in behavioral health care for Summit County for over three decades. Our team of nearly 300 dedicated professionals is committed to providing quality treatment and collaborative care to individuals with severe and persistent mental illnesses.The Opportunity: We are seeking a skilled Clinical Services...

  • Desktop Support Specialist

    2 weeks ago

    Akron, Ohio, United States AA2IT Full time

    Desktop Support SpecialistAs a Desktop Support Specialist at AA2IT, you will provide technical leadership and support for PC Refresh technicians. Your responsibilities will include scheduling and monitoring PC Refresh tickets, following best practices to optimize efficiency and effectiveness, and assisting with onboarding and training of new technicians. You...

  • Financial Support Specialist

    1 week ago

    Akron, Ohio, United States Summa Health Full time

    Financial Support SpecialistSumma Health is seeking a Financial Support Specialist to join our team. As a key member of our support services, you will provide in-depth financial support and navigation to patients in regards to insurance coverage, medical billing, and out-of-pocket treatment expenses.Key Responsibilities:Collaborate with providers to ensure...

Customer Support Specialist for Intuit Services

2 months ago

Akron, Ohio, United States Smoothstar Tech Full time
Smoothstar Tech is seeking skilled individuals for a remote customer support role focused on Intuit TurboTax during the tax season. Our representatives assist clients by delivering product and service insights and resolving inquiries effectively.
Key Responsibilities of the Customer Support Specialist:
  • Engage with TurboTax clients through phone communication, addressing tax-related inquiries, data entry, and navigation assistance.
  • Investigate, assess, and decide on suitable solutions for TurboTax users.
  • Serve as a positive ambassador for Intuit and the TurboTax service, employing a compassionate and understanding approach in customer interactions.
  • Clearly explain how to utilize the TurboTax platform, ensuring customer questions are resolved on the first contact.
  • Deliver exceptional customer service while showcasing the ability to troubleshoot and address complex technical issues.
  • Act as a technical advisor when aiding customers in resolving challenges with their devices and software.
  • Provide assistance via phone and/or SmartLook one-way video and screen sharing technology.
Qualifications for the Customer Support Specialist:
  • Minimum of 1 year experience in customer service roles such as call centers, retail, or helpdesk environments.
  • Outstanding technical and customer service abilities, with a strong commitment to delivering an exceptional customer experience.
  • Proficient in Windows OS, web navigation, email, and various software applications.
  • Demonstrated ability to troubleshoot and resolve advanced technical inquiries while providing quality customer service.
  • Capable of efficiently navigating through desktop menus and options while verbally guiding customers through those actions.
  • Excellent written and verbal communication skills, along with polished phone etiquette (clear and articulate speech).
  • Strong active listening skills to accurately summarize customer conversations.
  • Ability to commence service immediately after certification by the call center owner or its agent for a period of 90 days thereafter, meeting the minimum service interval requirements.