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Customer Service Coordinator

1 month ago

Akron, Ohio, United States Famous Supply Full time

{"h1": "Customer Order Specialist Job Description", "p": "At Famous Supply, we're committed to serving contractors, builders, and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. As a Customer Order Specialist, you'll play a crucial role in coordinating delivery of material to our customers.

Key Responsibilities:

* Process, schedule, and manage customer orders for delivery
* Review customer requests for warranty material and facilitate resolution
* Manage relationships with contractors, builders, and Famous associates
* Manage phone/email requests from customer field personnel

Preferred Experience and Skills:

* Knowledge of plumbing products

Required Experience and Skills:

* Customer service mindset
* Ability to use computer
* Ability to work in a fast-paced environment
* Attention to Detail
* Thoroughness
* Organization

What Makes Us Famous:

* Health, Vision, and Dental Insurance
* Paid Time Off (Vacation and Holidays)
* Paid Maternity and Paternity Leave
* 401K Employer Match
* Bonus Opportunity
* Strong Culture through our 40 Fundamentals
* Family Atmosphere
* Health and Wellness Coaching
* Fitness Reimbursement Program
* Associate Referral Bonus Program
* Learning and Development Opportunities
* Leadership Development Program
* Career Growth Opportunities

We're an equal opportunity employer and welcome applicants from all backgrounds.

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", "h2": "Why Work at Famous Supply?"}