Clinical Support Specialist

1 week ago


Akron, Ohio, United States Family & Community Services, Inc. Full time
Job Title: Clinical Support Specialist

Family & Community Services, Inc. is seeking a highly skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will play a critical role in the delivery of quality medical care within the context of a federally qualified community health center.

Job Summary:

The Clinical Support Specialist functions under the supervision and guidance of the Health Center Administrator. Participates in the multi-disciplinary process of providing care and treatment to patients and provides clinical support and technical assistance to the professional medical and other staff.

Key Responsibilities:
  • Conduct pre-visit planning at least one day in advance of each scheduled patient appointment.
  • Assist providers with patient office visits, including rooming patients, documenting patient's history, and recording vital signs.
  • Prepare, administer, and document medications and/or procedures as directed by the medical provider.
  • Provide counseling and health education to patients by providing necessary literature and instruction for continuity of care.
  • Follow all OSHA regulations for hazardous materials.
  • Prepare exam rooms, including cleaning after each patient, upkeep, and re-stocking of supplies.
  • Perform all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
  • Work effectively within a team environment by exchanging honest and constructive feedback, supporting team goals, encouraging other team members, and collaborating with patient care team members to consolidate work, solve problems, create efficiencies, and reduce costs.
  • Execute responsibilities within a team structure with minimal supervision.
  • Demonstrate flexibility/adaptability in meeting environmental constraints and demands.
  • Assume accountability for demonstrating behaviors consistent with API's written policies and procedures.
  • Ability to lift, carry and store clinical equipment and supplies within the center as directed.
  • Follow Health Department guidelines regarding communicable diseases.
  • Document all nursing care consistent with professional standards utilizing the agency approved electronic health record.
  • Communicate appropriate information, both verbal and written, diplomatically with patients and staff, including those which may be of a sensitive nature to ensure continuity of care.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a clinical setting preferred.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to work effectively in a team environment.
What We Offer:
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing excellent patient care, we encourage you to apply for this exciting opportunity.



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