Administrative Support Specialist

6 days ago

Minneapolis, Minnesota, United States Aeon Full time
About the Role

Aeon is seeking an experienced Administrative Assistant to join our team at Seasons Park in Richfield, MN. As a key member of our property operations team, you will provide administrative, customer service, and general office support to our 422-unit apartment community.

Key Responsibilities
  • Resident and Property Relations: Respond to resident, vendor, and management needs, issues, or problems. Duties may include entering maintenance requests, granting access as needed, and responding to emergencies.
  • Office and Administrative Support: Support the site office by being present during set office hours, answering telephone, filing, sorting mail, maintaining office equipment, ordering office supplies, referring residents, providing accurate rental information, and giving access to vendors/contractors.
  • Compliance: Support the management office in achieving overall compliance of the property, including collecting, processing, and properly filing required information.
  • Property Finances: Support the management office with rent collection, including issuing receipts to residents, preparing deposits, and creating delinquent letters. Assist in processing invoices and other tasks as needed.
  • Marketing and Leasing: Support the leasing team by setting up showings, completing showings, supporting marketing and curb appeal needs as needed.
  • Physical Asset: Support the Seasons Park team to ensure the property remains a safe and enjoyable space for residents, guests, and staff.
Requirements
  • Demonstrated success in detail-oriented administrative support functions as well as face-to-face customer/client interactions is required.
  • Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
  • Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
  • Must be a resourceful, problem-solving, relationship-building, seeker of excellence.
  • Demonstrated ability to multi-task, prioritize, be adaptable, and comfortable in a high-energy environment.
  • Strong computer literacy skills preferred.
  • Must have a valid driver's license, vehicle insurance, and access to a reliable vehicle.
  • Physical Requirements:
    • Ability to lift up to 10lbs.
    • Ability to reach above and below the shoulders.
    • Ability to sit and stand for extended periods of time.
    • Ability to complete daily tours between properties, including inspecting grounds, hallways, stairwells, and apartment homes.
    • Ability to file, open, and close file drawers, and enter data into a computer for extended periods of time.
    • Ability to withstand external weather conditions.
Compensation and Benefits

This position pays $20-$24 per hour depending on experience and offers an impressive benefit package that includes medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, generous paid time off, and an employee assistance program. This position offers Monday-Friday, daytime hours, with some flexibility to accommodate the needs of the property and the staff person.

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