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Administrative Support Specialist

2 months ago

Minneapolis, Minnesota, United States Metropolitan Airports Commission Full time
Job Summary

This Administrative Support Specialist position is responsible for providing exceptional customer service and administrative support to the Metropolitan Airports Commission (MAC) team. The ideal candidate will have a strong ability to interact with the public and employees, and possess excellent communication and organizational skills.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Administrative Support: Perform a variety of administrative tasks, including data entry, filing, and mail distribution, as well as providing general administrative support to department staff.
  • Property and Evidence Support: Assist with the intake, inventory, and handling of property and evidence, as well as returning authorized property to owners and collecting fees.
  • Records Support: Distribute lab reports and records management system incident records to investigators, review case status in the court system, and perform other related tasks.
  • Payroll Support: Review timecards and schedules related to bi-weekly payroll, follow up with employees and supervisors regarding corrections, and perform other related tasks.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Two years of experience in an administrative support role or customer service role required.
  • Skills: Excellent communication and organizational skills, ability to effectively interact with the public and employees, and strong attention to detail.
  • Software Proficiency: Intermediate skill using Microsoft Outlook, Word, and Excel required.
  • Availability: Available for occasional, limited overtime.
  • Background Check: Ability to successfully complete a comprehensive background check required.