Administrative Assistant

21 hours ago

Washington, Washington, D.C., United States Jack Kent Cooke Foundation Full time
Job Summary

The Jack Kent Cooke Foundation is seeking a highly organized and detail-oriented Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, managing property access, and performing various administrative duties.

Key Responsibilities
  • Managing Property Access
    • Screen visitors using the intercom system at the gate and main entrance door.
  • Greets Visitors/Receives Deliveries
    • Greet and direct visitors to the appropriate staff member in a friendly and professional manner.
    • Maintain logs for deliveries (UPS, Fed Ex, Couriers) and direct packages to the appropriate staff member.
  • Telephone Duties
    • Answer incoming calls, respond to general questions, and direct specific inquiries to staff members.
    • Attend staff meetings to stay informed on programs, issues, and deadlines to efficiently and accurately answer caller questions and direct to the appropriate staff.
  • Mail/E-mail
    • Sort and distribute incoming mail.
    • Process outgoing mail and shipping (UPS, Fed Ex, Courier).
    • Monitor the organization's Fax email inbox and forward to the appropriate staff member.
  • General Administrative Duties
    • Keep the lobby, visitor office, and kitchen area tidy.
    • Complete a closing checklist each evening.
  • Administrative Support
    • Assist with large-scale special projects, including mailings, coordination of staff meetings and catering, and Board Meeting logistical support.
Requirements
  • Minimum of two years' receptionist or related experience.
  • Excellent communication and organizational skills.
  • Experience with telephone switchboard systems and other office machines, such as postage meters, copiers, faxes, etc.
  • Commitment to customer service and diversity, equity, and inclusion.
  • Experience with Microsoft Office Suite (Word, Excel, Outlook, etc.).

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