Restaurant Operations Manager

1 week ago


Hobe Sound, Florida, United States Wendy's Full time
About the Role

As a Shift Manager at Wendy's, you will play a crucial role in leading our restaurant team to deliver exceptional customer experiences and drive sales growth. We are seeking a reliable and trustworthy individual who can inspire and motivate our crew members to excel in their roles.

Key Responsibilities
  • Team Leadership: Lead by example and foster a positive work environment that encourages teamwork and collaboration.
  • Customer Experience: Ensure that every customer interaction is exceptional, and our customers leave feeling satisfied and valued.
  • Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and maintaining a clean and safe work environment.
  • Training and Development: Provide ongoing training and coaching to our crew members to help them develop their skills and advance in their careers.
  • Performance Management: Monitor and improve restaurant performance, including sales, customer satisfaction, and employee engagement.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team to achieve results.
  • Customer Service: Excellent customer service skills and a passion for delivering exceptional customer experiences.
  • Operations Management: Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Communication Skills: Effective communication and interpersonal skills to build strong relationships with team members, customers, and vendors.
  • Flexibility: Ability to work a variety of shifts, including mornings, evenings, and weekends.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Medical, dental, and vision benefits, as well as paid time off and holidays.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your career.
  • Team Environment: Collaborative and supportive team environment that encourages open communication and teamwork.

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