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Store Operations Manager

2 months ago

Hobe Sound, Florida, United States Advance Auto Parts Full time
Position Overview

The Store Operations Manager plays a crucial role in driving the overall success of the store by meeting sales targets and enhancing customer service standards.

Key Responsibilities
  • Sales Achievement: Focus on attaining store sales objectives while ensuring a high level of customer satisfaction.
  • Customer Relationship Management: Develop and maintain strong professional relationships with customers, ensuring their needs are met effectively.
  • Team Leadership: Lead, mentor, and hold the team accountable for executing customer action plans to enhance service delivery.
  • Talent Management: Oversee the selection, hiring, and development of team members, ensuring a skilled workforce.
  • Performance Management: Conduct performance evaluations and provide constructive feedback to foster team growth.
Qualifications

The ideal candidate will possess strong leadership skills, a passion for retail, and a commitment to delivering exceptional customer service. Experience in the automotive industry is a plus.