Ski and Snowboard Training Center Manager

5 days ago


Livingston, New Jersey, United States KarvXbluerun Full time

**Job Summary**

We are seeking a highly motivated and experienced professional to lead our indoor ski and snowboard training center as a General Manager. As a key member of our team, you will be responsible for developing and overseeing a comprehensive ski and snowboard training program, managing lesson schedules and operational efficiencies, and delivering exceptional customer experiences.

**Key Responsibilities:**

  • Develop and implement a ski and snowboard training program that meets the needs of our customers and drives business growth.
  • Manage lesson schedules and operational efficiencies to ensure seamless delivery of services.
  • Deliver exceptional customer experiences through effective communication, problem-solving, and conflict resolution.
  • Engage with industry events and maintain professional affiliations to stay up-to-date on industry trends and best practices.
  • Organize events and customer activities to enhance customer engagement and loyalty.
  • Drive operational efficiency to meet sales targets through promotions, partnerships, and innovative marketing strategies.
  • Mentor and supervise instructors and staff to ensure high-quality service delivery.
  • Teach ski lessons as needed to maintain expertise and stay connected with customers.
  • Ensure safety compliance and conduct training to maintain a safe and healthy work environment.
  • Organize orientation and training for new employees to ensure a smooth onboarding process.

**Requirements:**

  • Bachelor's degree in Business or Hospitality Management preferred.
  • Instructor experience in a resort environment; supervisory or managerial experience preferred.
  • PSIA/AASI Level I Certification or higher.

**Physical Demands/Work Environment:**

  • Some travel required for industry events.
  • Physical fitness required for teaching and operations.
  • Frequent skiing and use of indoor ski simulators.
  • Flexibility to work evenings, weekends, and holidays as needed.


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